UNIVERSAL FREIGHT was established in the year 1996 with its main activities of customs clearance, transportation and freight forwarding. The core activity of the company, which is a specialized one, along with Freight Forwarding, Customs Clearance and Transportation. We have the expertise man power, vehicles and special equipments to handle any type and size of cargo. We also have regular cargo movement (Import & Export) within the Gulf Countries by Land. Universal Freight offers a wide range of import, export, logistics, transportation, distribution and oversized cargo international shipping services.
Being an international freight forwarder, Universal Freight has built strong partnerships with shippers, agents and transportation companies throughout Kuwait. Together with own inbound warehouses and experienced staff, Universal Freight soon grew to be a trustworthy freight forwarder for both, local and international clients. Targeting mainly small and middle sized customers, Universal Freight profited from being a local company with respective low operational costs and passing these cost advantages directly to its customers. These highly competitive prices and the flexible and individual service are its stepping stones to success. Universal Freight offers a wide range of import, export, logistics, transportation, distribution and oversized cargo international shipping services. Universal Freight offers air and ocean freight rates that are very competitive while also providing state of the art transportation and logistics services to both large and small importers and exporters.
The company has adequate staff, which includes managerial, Marketing/Sales, Operations, Customer service and other personnel. Our operational excellence provides the foundation for the integrated logistics solutions that we offer to our customers. The team of skilled professionals constantly monitors operational performance by planning and following up the given task for continuous improvements. We focus on the development of highly advanced logistics technology and the global training of personnel. By providing in-depth analyses of the transportation environment and of various other technical services, our mission is to add critical value to our logistics solutions.
We at UNIVERSAL FREIGHT provide the Greatest Customer Satisfaction with service minded concept of partnership that regards the customer’s growth & benefits as our own. We consider each customer as “special” and serve him in a personalized way. We prefer to listen and learn their need and customize our operating procedures and information systems to suit those requirements. UNIVERSAL FREIGHT understands how valuable their customers are and have structured their customer service function perfectly to serve as an Information Desk, continuously providing information. With the introduction of 6 telephone lines, UF is easily accessible to solve all its customers queries. The Company has adjusted itself to meet the ever growing needs of the industry and particularly needs of our various clients and constantly keeps evolving to keep itself up to date to the demands of the modern times.
UNIVERSAL FREIGHT is involved in all aspects of Customs Clearing, Forwarding and Transport. Our Range of Services are as follows :
Our mission is to provide complete logistic solutions that are not only efficient but also reliable & affordable and to gain confidence & trust of our valued clients by conducting business with complete honesty and integrity.